We will have a short outage at around Midnight on Wednesday 6th May 2020, this is due to an essential hardware upgrade to help us cope with the increased traffic that has come about since the current Corona Virus pandemic.
We specifically chose this time and date as it should hopefully cause the least amount of disruption to our customers. During this time the internet will be down for our customers but we will ensure to keep the downtime to an absolute minimum.
Our aim is to have around 5 minutes of downtime but we are accounting for 30 minutes in the event of any unforeseen circumstances. Once service is restored, everything should continue to run smoothly, if you are experiencing any issues after this time we suggest turning the power off/on to the equipment that we installed in your property.